SHIPPING / DELIVERY

DELIVERY

We offer free delivery to local and surrounding area body/mechanic shops with a minimum order of $100. Most orders will be delivered within 24-36 hours after full payment is received.

SHIPPING

When can I expect delivery of my order?

You can expect most packages to be delivered within five to 10 business days.

We process your order within 24 business hours after receipt of full payment, and items will leave our facility within two business days after processing.

We provide you with tracking information via email 24 to 48 hours after your item has shipped. Please ensure you have provided us with a valid email address. If after 10 business days you haven’t received your order, please contact us at [email protected]

Where is my order?

Your order may be delayed if we are missing information necessary for processing. Remember that we cannot ship to a post office box or an APO. If you order a freight item (such as seats, engines, transmissions, running boards, or bumpers), we must have your business name, physical address, and daytime phone number.

Will there be a handling fee for my order?

Yes. The handling fee covers packaging materials needed to provide the safe arrival of your purchase. We typically include this fee with the shipping charge.

Can I arrange my own shipping?

No. We use very carefully selected commercial carriers to provide the best US coverage and care for your products. We therefore do not allow customers to arrange for their own shipping. By letting us package items, select the best shipping method, and coordinate freight pick-ups, you are guaranteed the most secure and efficient shipping course at the best possible price.

Will you ship freight items to Canada or elsewhere outside the US?

Airline Auto Parts will only ship to the continental 48 United States.

What shipping methods do you use?

We ship majority of our items via FedEx ground service. We use the United States Postal Service for other onlines sales such as eBay. Large or oversized items (motors, transmissions, seats, wheels, bumpers, and tires) will ship via various LTL freight carriers.

How will you ship my engine, bumper, seat, or other large item?

For large items such as those mentioned above, we ship via less-than-truckload (LTL) freight carriers.

The costs to ship these types of items begin at $100 and can exceed $1,000 for complete engines with transmissions or transaxles. In most cases, we place and band these items on 4×4 or 6×6 pallets, and cover or wrap them.

We must ship these parts to a commercial address with docking and forklift capabilities. If you do not have a location such as this available to you, we can ship the items to the closest freight terminal to your ZIP code.

For an additional $75 charge, we will ship to a commercial address without a loading dock or to a residential address using a delivery truck with a lift gate. Your products will be unloaded only at the curb. We cannot unload onto a driveway or into a garage. Please make arrangements to move your items from the curb to a secure location.

Upon delivery of your order, you should immediately inspect the cartons for any damage that may have occurred during shipment. Carefully inspect the packaging as well as its contents. It is normal for the carton to show some wear.

The shipping charge does not include removal of any pallets, cartons, or other packaging materials.

The freight trucking company is not responsible for unloading the items from the truck, or carrying the parts into your building. Your item is likely to be heavy and large, and therefore we recommend having a forklift or other help unloading and moving the item. The total shipping charge does not include inside delivery or removal of cartons.

Free Shipping Terms and Conditions

Free ground shipping applies to orders shipped to address in the continental United States and excludes Alaska and Hawaii. Shipping to a Post Office box or APO address is not available. Free Shipping excludes wheels, transmissions, axles and any product that ships via freight. Airline Auto Parts is not responsible for return shipping costs. Offer cannot be combined with any other offer, discount, special pricing or promotion. Airline Auto Parts reserves the right to cancel or modify this offer at any time without notice.